Why buy from Octane?

Returns Policy

We are proud of the gear we sell, but sometimes you may want reassurance about ordering from us.

Firstly we use PayPal as our payment gateway. This provides YOU with great security and piece of mind. We do not see your card details at ANY time, You get protection from PayPal. ((see their terms and conditions).

We abide by the Consumer Protection (Distance Selling) Regulations 2000. Simply put you may return any goods if you notify us by email, or letter within 7 days of receiving your goods. We do ask that you take reasonable care of the goods, and return them to us at your cost. We do not charge a re-stocking fee. For sales within the E.U. we work under English law.

Octane's History

Altough we are 'web based' we ARE a real skater owned shop. We do this FULL TIME. Its our living. We dont have a physical store because firstly, living in London rents are high. The only way to make a proper skate shop in the high street pay is to sell shoes. Lots of shoes. And bags. And T shirts. And cheap stuff. Secondly, we actually like to ride our boards and attend races. Sometimes its good to shut the shop and skate. Octane is a skate shop, not a clothes store...

Its our living. Its our passion.

So, we concentrate on only selling boards we have ridden, boards we would reccomend to FRIENDS. We pass our knowledge onto customers from not only the U.K. but also Europe and Australia. We even send gear to the U.S. on occasion. We developed our own Slalom and L.D.P. trucks that are used all over the world. We know our stuff!

We do not list loads and loads of boards, we cherry pick the best. That way you know you are getting the best too. We check every board properly before it goes out.

If you need a board VERY quickly we will do anything to help.

Want something we dont list? Using our network of contacts we can often source gear that may not even have reached the U.K. yet. We have contacts in California who will literally call the owner of the company whos gear you want and pop round to pick it up. This is what makes skating special, its not about shifting loads of boxes, its about actually riding, racing and enjoying the ride.

 

 

Our History

We started importing specialist skateboards, mainly slalom, longboard and downhill boards when we couldnt buy them ourselves in the U.K. in any skate shop...we were frustrated by the rows of 'popsicles' sold by many skate shops and the realsiation that most shops makle their money selling clothes, the skateboards were just window dressing.

We now stock a wide range of high quality boards, from the best manufacturers.

Skater Owned Stores should be run by people who skate. Its that simple. We race, we attend events and we put effort back into the skate world by sponsoring events, building ramps, buying timing gear and sponsoring riders. Only by being INVOLVED can you know what is needed by skaters. We have close links to racing in both Europe and the U.S.and the companies who form the core of the skate world. 

If you buy a board from us you can be guaranteed good advice, we ONLY sell stuff we like and would ride ourselves. We are used to advising people buying gifts, and are able to customise orders to any degree. We are here to help.

Many of our customers have skated for years, many now have kids and we stock smaller boards just for them. 

 

Corporate and Media work

Octane Sport are sometimes asked to consult on T.V., Radio and Newspaper pieces. We are able to offer advice and opinions on all skate related issues. We have also trained presenters to skate safely, teaching the Blue Peter presenter, Helen Skelton to compete in a World Cup Downhill race, with organised days of training a preparation. Michael Stride has also appeared as an 'Expert Judge' on Scrapheap Challenge, been interviewed by radio and newspapers on various skate related issues. We have also organised corporate training and helped organise safe skate related events. We do own our own start ramps and digital timing gear with large timing screens for dual or single lane races. All these are available for hire.

 email us or phone  0208 449 9304 or 07905 152 691

 

Here is the Giant Skateboard episode: Click here

 

 

Terms And Conditions For This Website's Usage:

All image belong to Octane Sport and cannot be used without prior permission. Should we find our images being used you will be given 24 hours to remove them and to notify us that this has been completed. We will charge £50 per image for unauthorised use and still ask for the images to be removed if this is not completed within the 24 hour deadline. 

Terms and conditions template for website usage Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]'s relationship with you in relation to this website. The term 'Octane Sport' or 'Michael Stride' or 'us' or 'we' refers to the owner of the website whose registered office is [address]. Octane Sport is a trading name of Michael Stride, who is a sole trader. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Octane Sport or Michael Stride's prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.